Return Policy

Often times a slight adjustment to your application technique can help you get the results you are looking for. Before processing your return, we ask you to follow these 2 quick steps.

  1. Review our online application guide video which will help you get perfect results with Stemutone Body Serum.
  2. Contact one of our knowledgeable customer care representatives to help walk you through the application process.

If you still need to return your product; We will gladly exchange or refund your Stemutone Body Serum purchase within 30 days if you are not completely satisfied.

Please contact one of our representatives to arrange an exchange or a refund. No refund or exchange can be made without verbal confirmation from one of our customer care representatives.

Here's How to Return Your Item

In order to process your return, please provide us with the following information:

  1. Your order number. This can be found in your confirmation email or on the packing slip enclosed with your shipment.
  2. Your full name; first and last, along with your complete mailing address.
  3. The reason for your return. Please be specific as this helps us to improve!
  4. A telephone number at which you can be contacted.
  5. Email the above listed information to customercare@stemutone.com

Please allow 30 business days for your refund to be processed. Your credit should appear on your next credit card billing statement. Please feel free to contact our customer care team at 1-800-476-9441 if you need any additional assistance.